F2 AI Expert

What is F2 AI Expert?

F2 AI Expert is a domain-specific AI that helps caseworkers and managers get instant, reliable answers based on your organization’s own data.

F2 AI Expert can be placed anywhere in your F2 processes — in case guides, document templates, or even in self-service portals to help citizens find the right information.

It uses a Retrieval Augmented Generation (RAG) approach, where the AI searches your own domain data for relevant content before generating an answer. This ensures that the responses are based on trusted, organization-specific knowledge.

What can F2 AI Expert help public authorities with?

F2 AI Expert helps municipalities, cities, and agencies handle complex casework faster by instantly retrieving and explaining relevant rules, policies, and precedents.

Some examples of how F2 AI Expert can help:

• Make expert knowledge available to all. Future-proof your organization by embedding knowledge within the organization rather than relying on individual employees.
• Unlock the full potential of your data. Empower data-driven management with F2 AI Expert, transforming unstructured data into actionable insights.
• Facilitate informed decision-making. Identify precedents across cases, supporting high-quality assessments and ensuring greater standardization.