How We Work

A proven, structured approach to implementing digital solutions
At cBrain, we help municipalities, cities, and government institutions digitize faster and smarter using a proven, best-practice approach that delivers results in weeks, not years.
Overview

Built on proven practices

We don’t start from scratch. Instead, we leverage proven workflows and processes inspired by Denmark’s world-leading digital ministries. This ensures you get a ready-to-use foundation built for public administration—right from day one.

Fast, collaborative implementation

We work closely with your teams to configure and adapt the solution to your specific needs. Our process is agile and user-driven, with training and feedback loops built into every stage. In just 8-10 weeks, your solution is live—fully tailored to your organization and processes.

Implementation

Our implementation process

Step 1: Best practice setup
We start with a pre-configured version based on proven government processes, adapted to match your organization.

Step 2: User training & feedback
We train users early, gathering feedback to fine-tune the workflows to fit your reality.

Step 3: Fast adjustments & go-live
With feedback incorporated, we finalize the solution and go live—fully operational within weeks.

Focus on digital leadership

Technology alone doesn’t drive transformation. That’s why we work with your leadership to define digital routines and build a strong digital culture—ensuring long-term success.

Scalable and future-proof

Because F2 is based on standard software and a shared process library, it’s easy to reuse and scale across departments, cities, and agencies. Plus, you automatically benefit from continuous updates—keeping you ahead of evolving needs.

Why It Works

Fast-track implementation
With cBrain’s best practice processes and agile method, you can go live in just weeks, avoiding the long timelines and risks of traditional IT projects.
Built for government
F2 is purpose-built for government, with proven processes for case management, compliance, and citizen services, so you get a perfect fit without custom development.
Scalable and future-proof
Once implemented, your solution can easily scale to new departments or processes. Plus, you benefit from ongoing updates and innovations from the global F2 community, keeping your digital platform always up to date.

Explore F2's AI capabilities

F2 AI Expert
F2 AI Expert
F2 AI Expert is a powerful AI module that transforms case handling by providing relevant, context-aware answers based on your organization’s own data, documents, and guidelines. Designed for public authorities, it helps caseworkers and managers make faster, more informed decisions — seamlessly embedded within F2.
Learn more
F2 AI Assistant
F2 AI Assistant
F2 AI Assistant is a new groundbreaking standard module in F2 for use by caseworkers and managers. This AI solution can both save time in your daily work and increase the quality of your work. The new AI module has been developed in collaboration with and for public authorities, including the Danish Environmental Protection Agency and the Ministry of Digitalisation.
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AI for Government
AI for Government
cBrain integrates artificial intelligence (AI) into the F2 Standard Software to deliver secure, scalable, and efficient solutions for public administration. With a focus on data security, compliance, and transparency, we collaborate with government agencies to streamline workflows, automate tasks, and enhance decision-making while ensuring responsible and effective AI implementation.
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Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
The Ministry of Transport, together with the Ministry of Climate and Energy, decided to use F2 to transform their workflows, reduce IT costs and increase job satisfaction among their civil servants.
A rise in 37% work happiness
A 10% increase in overall productivity
96% have seen an improvement in transparency
Read the case
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case
Rudersdal Municipality wanted a digital wall-to-wall solution, and cBrain's F2 platform was chosen to support this. Through new responsive web forms, citizens can now report defects directly from their mobile phones.
Transitioned to almost 100% digital service channel
70% more cases are processed without extra staff
50% reduction in cases for access to documents
Read the case

Explore how others have benefitted from F2

Explore all customer cases
The Danish Ministry of Ecclesiastical Affairs
Digitizing building case management
Streamlining Building Case Management for the Danish Church with a Digital F2 Solution
The Danish Environmental Protection Agency
AI-assisted environmental permitting
The Danish Environmental Protection Agency (EPA) modernized its environmental permitting process by implementing a fully digital and AI-assisted system, improving efficiency, transparency, and compliance while accelerating approvals for renewable energy projects.
Danish Labor Court
Streamlining communication in the Danish Labor Court
Streamlining communication in the Danish Labor Court

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