F2 AI Expert

F2 AI Expert is a powerful AI module that transforms case handling by providing relevant, context-aware answers based on your organization’s own data, documents, and guidelines. Designed for public authorities, it helps caseworkers and managers make faster, more informed decisions — seamlessly embedded within the F2 digital platform.
Overview

What is F2 AI Expert?

F2 AI Expert is a domain-specific AI that helps caseworkers and managers get instant, reliable answers based on your organization’s own data.

F2 AI Expert can be placed anywhere in your F2 processes — in the main window, case guides, or even in self-service portals to help citizens find the right information.

It uses a Retrieval Augmented Generation (RAG) approach, where the AI searches your own domain data for relevant content before generating an answer. This ensures that the responses are based on trusted, organization-specific knowledge.

Learn more

What are the benefits of F2 AI Expert?

Powered by your organization's data
Get relevant, domain-specific answers instantly tailored to your organization’s processes and expertise.
Embedded in the F2 platform for full control
Built into the F2 platform, you own and maintain your AI solution, giving your organization full control of its data without reliance on external consultants.
Built to be secure and confidential
Your organization’s sensitive documents and case files are never shared outside the system or used to train other AI models.
What can it help with?

What can F2 AI Expert help public authorities with?

F2 AI Expert helps cities, ministries, and agencies handle complex casework faster by automatically retrieving and showcasing relevant rules, policies, and precedents, offering holistic insight on which case worker can base their assessment.

Some examples of how F2 AI Expert can help:

  • Make expert knowledge available to all. Future-proof your organization by embedding knowledge within the organization rather than relying on individual employees.
  • Unlock the full potential of your data. Empower data-driven management with F2 AI Expert, transforming unstructured data into actionable insights.
  • Facilitate informed decision-making. Identify precedents across cases, supporting high-quality assessments and ensuring greater standardization.
Get started

Get started with your automatic expert in custom domains

Bring us your challenge, and we will help set up the right solution. With F2 AI Expert, public authorities can safely integrate AI into their workflows and enhance efficiency without compromising data security.

As an integrated part of the F2 platform, getting started with F2 AI Expert is easy:

  • Define: Identify your relevant data and process areas to focus on.
  • Digitize: Automatically register and label relevant data in F2.
  • Embed: Align your team and embed AI on-premise within secure and trusted processes.

At cBrain, we believe in processes first, technology second. F2 AI Expert strengthens existing workflows, making work easier without disruption.

Fully integrated solution

Secure, domain-specific, and under your control

F2 AI Expert is a fully integrated module within the F2 platform. Access to each expert can be restricted by using the same access control mechanisms available in F2. For example, by placing the expert in a case process accessible only to specific employees. This allows you to create experts based on limited or confidential data without sharing information across functions that should not have access to each other’s work.

You also have full control over the knowledge base. When new documents, cases, or rulings need to be included, your teams can simply tag the content or even set up an automatic process — instantly making it part of F2 AI Expert’s knowledge, without needing technical support from cBrain.

You may also want to explore the F2 AI Assistant.

Explore F2 AI Assistant

Frequently asked questions

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Relevant whitepapers

Explore how we have helped others

Explore all success stories
Danish Working Environment Authority
Digital transformation paves the way for a streamlined labor inspection
New political agreements and an ever-growing complexity created challenges for the Danish Working Environment Authority's infrastructure, which over time had become difficult to maintain and difficult to adapt to new needs. The management therefore took the initiative for a comprehensive modernization of both the technological platform and workflows.
Danish Ministry of Ecclesiastical Affairs
Digitizing building case management
Streamlining Building Case Management for the Danish Church with a Digital F2 Solution

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Ready to see how we can help you?

Please provide us with some information about yourself, and we will connect you with the most suitable expert. We offer a range of options, from a discussion on your digitalization challenges to a complimentary consultation reviewing your current processes.
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