“Digital is the lifeline to opportunity in Africa, and it should not remain a luxury. With the right partners like Denmark and cBrain, we can expand critical access to information and education, and unlock innovation at scale, thus bridging divides and empowering millions to shape a more equal and prosperous future in Africa.” — Ahunna Eziakonwa, UNAssistant-Secretary General and UNDP’s Regional Bureau for Africa Director.
cBrain and The United Nations Development Programme (UNDP) have partnered to accelerate Africa’s digital transformation by leveraging proven Danish government digital solutions. Our collaboration enables governments across the region to implement scalable and efficient digital public services—helping to drive inclusion, economic growth, and resilience in African communities.
Digitizing government operations is a proven driver of GDP. Reports from the World Bank, OECD, and United Nations confirm that digital transformation enhances public sector efficiency and transparency—key factors in economic growth. By eliminating paper-based workflows, reducing administrative burdens, and improving service delivery, paperless eGovernment can build sustainable and accountable institutions while unlocking economic potential across Africa.
Why this matters
Africa has immense digital potential, but many governments still face challenges in scaling digital solutions due to gaps in infrastructure, expertise, and governance frameworks. The UNDP Resilience Hub for Africa, which serves as UNDP’s Digital Excellence Center, is addressing these challenges by establishing a Process Library in Nairobi - a foundation for best practice digital solutions for governments across the continent by leveraging cBrain’s digital expertise.
A process library as the key initiative – a scalable solution for digital governance in Africa
The Process Library is a ready-to-use framework designed to:
- Scale best practice solutions across government institutions.
- Enhance e-governance for transparency and efficiency.
- Promote inclusion, economic stability, and resilience.
- Enable rapid deployment and implementation of digital solutions through a Digital First Strategy.
How the process library works
The Process Library serves as a repository of scalable digital solutions and enables governments to assess and refine implementations through structured impact assessments. Each solution in the process library is evaluated and verified against the four key strategic pillars in UNDP’s ‘Digital offer for Africa’ project:
- Capacity Building – Enhancing digital skills and strengthening institutions to ensure effective digital governance.
- Resilience – Using digital tools to help communities withstand climate and economic shocks, ensuring sustainable growth and social equity.
- Inclusion – Closing digital divides by ensuring that all demographics have access to digital public services and opportunities.
- Economy – Stimulating digital trade, enabling economic inclusion.
This approach ensures faster and more effective implementation, allowing governments to continuously refine and scale their digital solutions.
Fast deployment with the 5-step Digital Driver’s License for a paperless government
A key component of this transformation is the Digital Driver’s License, a structured training model that equips government leaders and employees with the skills to operate in a modern, digital-first environment. Powered by cBrain’s Commercial-Off-The-Shelf (COTS) platform, F2, this structured capacity-building approachenables governments to digitize operations in just weeks through a 5-steplearning process:
1. Emails + Cases: Establishing a compliance-based foundation for digital government.
2. Chats + Approvals: Implementing smart informal communication and decision-making flows.
3. Phone: Enabling a fully mobile government workforce.
By integrating structured training with best practices in digital governance, governments canseamlessly transition to e-Government.
Scaling digital transformationand economic growth across Africa
cBrain has already implemented digital transformation solutions across Africa, most recently with Kenya’s Ministry of Information, Communications, and The Digital Economy(MICDE). This project demonstrated how a Danish government model could be effectively copied and adapted to an African ministry in just 10 weeks transitioning MICDE to a paperless government.
Building on this success, the MICDE project now serves as a blueprint for future government digitization efforts in Africa, paving the way for a scalable, paperless e-Governmentpackage for African government. Through cBrain’s proven digital government model, UNDP can facilitate the copying and adaptation of Danish best practices, ensuring that governments across Africa can efficiently transition to digital workflows, enhancing public sector efficiency and transparency.
At the core of this digital transformation is cBrain’s Commercial Off-The-Shelf (COTS) software platform, F2— built specifically for government. As a complete and fully integrated platform, F2 enables a seamless transition to paperless e-Government while ensuring compliance, efficiency, and transparency. Its easy-to-configure and adaptable architecture replaces costly custom-built solutions, making it possible to rapidly replicate and scale best practices across government institutions.
