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Supporting Ministerial Meetings and Approvals

Functionality

Transform operational workflows, reduce IT costs, and improve the job satisfaction of civil servants with the F2 digital public administration platform. The platform has improved the productivity of Denmark’s ministries through an integrated workflow that supports case processing, collaboration, knowledge sharing, document management, archiving and records management. Specific workflows are in place to handle ministerial correspondence and show which tasks have been allocated to the different units. An approval workflow shows submissions that are on their way for approval for the Permanent Secretary or Minister. Staff can follow tasks online instead of tracking them with spreadsheets or emails.

Benefits

The transparency has helped improve user satisfaction. It is unusual for employees to admit they are happier two months after the introduction of a new case management system, but 96% percent said they thought transparency had improved with the new system. 

Average case processing time was reduced by a third, along with savings in printer and photocopier usage.

Civil servants can follow the document’s progress in real-time, right up to the Permanent Secretary and Minister and back.

Turn waiting time or transport time into productive time with the F2 Manager app.

The Ministry of Transport won the national Digitization Award for their implementation of F2.

Software

Based on F2 standard system, we deliver an integrated workflow that supports case processing, collaboration, knowledge sharing, document management, archiving and records management.

Cases